Arranging admission

Taking the first step toward recovery from an eating disorder can feel overwhelming, but at Netcare Akeso Montrose Manor, we are here to guide you every step of the way. Our admission process is designed to be supportive, clear, and structured to ensure you receive the care you need.

Do I have an eating disorder?

If you are unsure whether you need treatment, ask yourself the following questions:

  • Do I think about food, weight, or body shape obsessively?
  • Do I avoid certain foods or feel anxious around eating?
  • Have I engaged in restrictive eating, bingeing, purging, or excessive exercise?
  • Do I feel guilty after eating or compensate for what I consume?
  • Have my eating habits affected my health, relationships, or daily life?
  • Do I experience distress or anxiety related to food, my body, or weight?
  • Do I use food to cope with emotions, stress, or difficult situations?
  • Do I feel out of control when eating or find it difficult to stop once I start?
  • Have I developed rigid food rules or rituals around eating?
  • Do I withdraw from social situations due to concerns about food or body image?
  • Do I frequently weigh myself, measure my body, or engage in body checking behaviours?

If you answered yes to any of these questions, you may have an eating disorder, and seeking professional help could be an important next step.

How to arrange an admission
  • Contact us – Reach out to our team via phone or email to express your interest in admission. We will provide information on our programme, answer any questions you may have, and guide you through the next steps.
  • Initial assessment – A member of our clinical team will conduct an initial assessment to understand your medical and psychological needs. This helps us determine if Netcare Akeso Montrose Manor is the right fit for you.
  • Medical clearance – As part of our admission process, we require recent medical reports, including blood tests and a referral from your healthcare provider to ensure you are medically stable for treatment.
  • Pre-admission interview – You will participate in a pre-admission interview to explore your motivation for treatment, clarify your recovery goals, and address any questions or concerns about Netcare Akeso Montrose Manor and our programme.
  • Financial and insurance support – Our team will assist you in navigating medical aid coverage and financial arrangements for treatment. We will provide the necessary documentation should you require funding approval from your medical insurer.
  • Confirming your admission date – Once all medical and financial steps are completed, we will finalise your admission date and provide a detailed pre-admission guide to help you prepare. We will also send you information and a packing list to help you prepare for your stay at Netcare Akeso Montrose Manor.
Admission criteria

To ensure the safety and wellbeing of all clients in our care at Netcare Akeso Montrose Manor, we apply the following admission criteria for individuals seeking and committing to treatment:

  • A pre-admission assessment (which can be provided by us) is required before admission. If you are being transferred from another treatment facility, a treatment report must be submitted.
  • A medical report is required for clients with a BMI of less than 15 or greater than 30.
  • If you are on medication, a prescription from a medical practitioner is required.
  • Any food allergies or intolerances must be supported by written medical verification. No dietary allowances will be made without this confirmation.
  • For anorexia nervosa or bulimia nervosa, blood tests—including a full blood count, electrolytes, liver function, urea and creatinine, and TSH—must be submitted before admission.
  • A current weight verification from a medical practitioner is required.
  • For binge-eating disorder, blood tests—including thyroid function, lipid profile, and blood glucose—must be submitted before admission.
  • For clients with Type 1 diabetes, a separate list of medical requirements will be provided.

Should you need any further information, please contact Annemarie Louw at [email protected] or our office on 021 797 9270